Since the iGenesis website is under constant construction, there is potential to experience issues with random errors. In order to avoid these errors, please follow the steps below. Once the iGenesis Project is further along, will not need to clear cache or reload the page.
1. Set your Default Apps Browser for Chrome (preferred) or Firefox. iGenesis works best in Chrome.
2. Do not open a new iGenesis session from a bookmark or short cut on your desk top. You will not have the most recent updates.
3. Open your iGenesis session from your Classic Genesis Green Bar.
4. Clear you cache (Hold down your Ctrl button and your F5 button at once) before performing a several functions in a row (like creating many shipping requests at once).
5. When opening a new iGenesis session, reload your page (Hold down the Ctrl button, Shift button and R button all at once). You do not need to do this when you right click and open new tabs.
Example:
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